Privacy
Last updated September 2026
We're a small tea house, not an advertising business. We collect what we need to sell you tea and turn up at your door, and nothing else. We don't sell your information, and we don't share it for anyone else's marketing.
What we collect
- When you order: your name, email, phone number, and — if it's being shipped — your delivery address.
- When you book a tea tasting: the same, plus the address we're coming to, your party size, and any note you leave us.
- When you make an account: your email address, and a display name if you set one.
- When you leave a review: your name, email, rating and words. Your name and words may be published; your email is not.
- When you join the waitlist: your email address.
We never see your card details. Card entry happens inside Square's own form; we receive only a token, the amount, and a receipt link. Your card number never reaches our servers.
Why we keep it
To take payment, get your order to you, know where to bring a tea tasting, send you confirmations and reminders, and answer you when you get in touch. Order and booking records are also kept because we have to — tax and accounting rules require it.
Who else handles it
Running a shop means using other companies. Each sees only what it needs to do its job:
- Square — payments, refunds and receipts. They handle card data; we don't.
- Supabase — the database holding orders, bookings, reviews and accounts.
- Hostinger — hosting the website and sending our email.
- Google — a calendar holding your tea tasting date, address and contact details so we know where to be, and a spreadsheet for the waitlist.
Cookies and what's stored in your browser
Your basket is kept in your own browser's storage, not on our servers, so it survives you closing the tab. Signing in sets a cookie that keeps you signed in. That's all — there are no advertising or tracking cookies on this site, and no analytics following you around.
Email we send you
Order confirmations, booking confirmations, reminders and sign-in links are sent because you asked for something — you can't opt out of those while you have an order or booking with us. The waitlist is separate: ask and we'll remove you.
How long we keep it
Order and booking records: as long as tax and accounting rules require, currently seven years. Accounts, reviews and waitlist entries: until you ask us to remove them.
Your choices
Ask us and we will tell you what we hold about you, correct anything wrong, or delete it. Deletion has one limit worth being straight about: we can't erase a completed order or its payment record, because we are required to keep those — but we can remove your account, reviews, waitlist entry, and anything not tied to a transaction.
You can see your own orders and bookings any time on your account page.
Children
This site isn't intended for children under 13, and we don't knowingly collect their information.
Changes
If this policy changes materially we'll update the date at the top. Changes aren't applied retroactively to information already collected.
Contact
Email Howtea@makustea.com or call (732) 419-8838.